Delivery

Rates

The standard delivery rates applied are as follows:

offered for all orders

The free delivery option only applies to the first delivery attempts by the carrier. If the goods could not be received by the customer and have been returned to A Z U R A, the customer will be charged the actual cost of delivery in the event of a subsequent delivery attempt.

Destinations

These rates are applicable in the case of a delivery to one of the following countries: France (excluding Corsica and DOM / TOM), Germany, Austria, Belgium, Denmark, Spain, Ireland, Italy, Luxembourg, Netherlands, Portugal, United Kingdom.

For a quote for delivery costs to other countries, please contact us at: [email protected].

Delivery times

Standard delivery

Delivery times may vary from 4 to 12 working days, depending on stock availability, unless otherwise indicated on the product page.

Express delivery (exclusive to Farrow & Ball paint)

For an order of Farrow & Ball paint, express delivery is available at a rate of 30.00 euros including tax. The delivery time is then 2 to 5 working days. Please note that this delivery method is not available for the purchase of wallpaper or fabric, or for sample pots. If you would like this delivery method, please contact us at: [email protected].

Carrier

The carriers used may vary depending on the supplier. In the vast majority of cases, a tracking link for the package will be sent to the customer by email when the package is shipped.

Parcel delivery

The packages will be delivered to the recipient or their representative against signature after checking the condition of the packages and products received. Any package accepted by the recipient cannot be returned due to damage related to transport.